A new survey reveals the best practices of SMBs on the professional networking site.
Unless your company has a huge marketing budget, social media is likely the first place you turn to reach customers. Indeed, according to a study released by
LinkedIn, an overwhelming proportion of small and medium sized
businesses (SMBs) are using social media to market to customers, grow
their audience, and derive business insights.
The study, based on interviews with more than 1,000 SMBs
that use LinkedIn's services, was aimed at finding new insights about
companies' activity on social media and best practices on the
professional networking site.
Conducted last November, the study found that 81 percent
of the SMBs use social media to drive business growth, while a whopping
94 percent use it for marketing. Additionally, the study found that
social media provides SMBs with a solution for their number one
challenge: finding new customers. Of those surveyed, 64 percent stated
that finding new customers was their greatest concern.
Lana Khavinson, Group Product Marketing Manager at
LinkedIn, stressed that the first step toward getting good results from
LinkedIn is to build out a strong, robust profile for your brand.
"Those that are very successful are using personal and
company profiles to showcase their brands, and also post to engage with
the network through those updates," she says. "That allows you to build
this really rich conversation with your network, and then also get that
viral reach that every small business is hoping to achieve."
About half of the SMBs surveyed use social media for
learning. Nearly 80 percent said that industry-specific news is the most
valuable type of content on social media, while 74 percent said
that testimonials and customer opinions is the second-most valuable
type.
"Successful small businesses are also tapping into groups," Khavinson tells Inc.
"Not only are they learning from the individuals in the groups but they
are also able to share their expertise and position themselves in a way
that brings interest and attention to their business."
Khavinson suggests that companies pay attention to what a
few key influencers in their industry are sharing on the network to see
how they can apply it to their business. It's also a good idea to follow
other companies in the same industry to keep tabs on what competitors
are doing, she says.
To learn more about how LinkedIn can help your business, click here to a free social media marketing consultation.
Article curated from Inc. Magazine
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