Facebook announced a deal today with OpenTable that will let people book restaurant reservations from the Facebook mobile app.
Now when people visit a restaurant’s Facebook page, they can book
directly from the page without leaving to go to another app. It will be
available for all 20,000 restaurants on OpenTable in North America.
The move places Facebook more in competition with Yelp,
which also has an integration with OpenTable for reservations. If
Facebook could build out more reviews or signals to indicate which of
your friends “Liked” a particular restaurant, that could be a real
competitor to Yelp.
In another change today, Facebook is adding television listings on
its mobile app. For TV shows and movies that have a Facebook page, those
pages will now display the next local time and TV channel it is
playing. The listings are based on current time zones. In other words,
this is like TV Guide listings on Facebook.
Both of these moves give users more reason to use Facebook and
Facebook pages in particular. In the past these pages have been used for
posting status updates or promotions. Or they would have basic static
information about a business. With these updates Facebook is making them
more productive and useful.
On the restaurant side, this could be just a first step into bookings
and local commerce for the company.
Facebook has tried more than once
on “offers” or deals products
for local businesses. While that hasn’t
been a major hit as daily deals
have faltered overall, Facebook could instead get into any kind of
local bookings or reservations. On the media side, TV listings could be
the first of other listings in, say movies or other live concerts or
shows.
Importantly, further moves into bookings would connect Facebook with
small businesses, many of which already have Facebook pages but don’t
pay Facebook to use them. That could be a big revenue opportunity if
Facebook could drive more customers to them. It also provides a revenue
opportunity outside of advertising.
Article courtesy of Forbes
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